I took my 16 1/2 year old Weimie in to be put down. Imagine how distressed and sad I was. But they welcomed me, made me and Kayla feel at home. Karen complimented me on being a great dad and all the girls were sympathetic and kind. Dr. Miller was amazing. Asked me a simple question - "Does Kayla have more good days ahead of her or behind her?"...(mic drop). Gentle, honest, ....I can't thank them enough for making one of the most difficult days of my life bearable.